Can you think on your feet? Work with a high level of service for business customers in a tier 2 role helping  millions of people enjoy time away with their friends and families.

An exciting opportunity has arisen for a Customer Service Representative within our Sydney team. We work 3 different shifts between the hours of 8am\u2013 6pm, Monday to Friday. Effective customer casehandling and top-notch customer satisfaction will be a critical success criteria for this role.

Some of the benefits working for Stayz are:

• A fully stocked kitchen with free food, free drinks and catered lunches every Monday!
• Be yourself with casual dress code
• Stunning offices with 180 degree views of the harbour.
• A results orientated office space that has fun - ping pong table, giant janga!
• Work for a company that rewards success with a 5% bonus, annual salary/performance reviews and lots of rewards.
• Training and development provided to expand your career.
• Health insurance benefits available.

Key Responsibilities:

• Support customers by providing excellent service via phone and email contacts.
• Providing technical troubleshooting support to customers.
• Advocate for customer needs by suggesting customer experience improvements.
• Be a team player in a fun and dynamic workplace.
• Build positive rapport and communicate appropriately with different personality types.

Skills Required:

• Prior customer service experience in a customer service role
• Reliable, punctual and hard working - always willing to go above and beyond for the team.
• A passion for building strong relationships and delivering great service.
• Basic troubleshooting experience
• Questioning and listening skills that support effective communication
• Ability to build positive rapport,communicate effectively and control calls
• Ability to adapt quickly to product and procedure changes
• Demonstrate initiative and ability to work independently

To apply for the role click APPLY NOW and we will be in touch with you shortly.